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Accepted Payment Methods

To streamline transactions and ensure a smooth experience, we currently accept the following payment methods:

  • Venmo
  • Zelle
  • Apple Cash
  • Cash App
  • PayPal

Important Payment Instructions

Payment Type: Please ensure that all payments are sent as “Friends and Family” to the designated account provided during the checkout process. This helps us avoid unnecessary processing fees and potential delays in fulfilling your order.

“Goods and Services” Payments: Payments sent as “Goods and Services” or any other payment type that incurs fees will be promptly refunded, and the associated order will be canceled.

Payment Verification: Once your payment is received, it will undergo a brief verification process. You will receive a confirmation email once your payment is verified and your order is being processed.

Payment Issues: If you encounter any difficulties during the payment process or have questions about our accepted payment methods, please don’t hesitate to contact our customer support team. We’re always happy to assist you!

By adhering to these payment instructions, you contribute to a smooth and efficient transaction experience for both you and our team. Thank you for your understanding and cooperation. We look forward to serving you!

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Exchange and Return Policy

Pre-Shipment Photos & Approval

To ensure your complete satisfaction, we provide pre-shipment photos of your actual order before it’s shipped. This allows you to verify that the items match the advertising and meet your expectations.

  • If you are not satisfied with the pre-shipment photos:
    • You can request an exchange for a different item of equal value.
    • You can request a full refund.
  • If you approve the pre-shipment photos:
    • Your order will be shipped on the next business day with a tracking number.

Post-Delivery Returns & Exchanges

We understand that sometimes issues may arise after delivery. We accept returns and exchanges under the following conditions:

  • Item Discrepancy: The item you received is significantly different from the pre-shipment photos.
  • Shipping Damage: The item was damaged during shipping.

Please note

  • You must report any issues within 24 hours of delivery.
  • You are responsible for the return shipping fee.
  • The package must be returned in the same packaging it was received in.

Shoe Exchanges

  • We offer exchanges for a different size of the same shoe model if:

  • The shoes are tried on indoors only.
  • The returned shoes are brand new and unused.
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Shipping Policy

Domestic Shipping (USA Available Items)

  • Processing Time: 1-2 business days after payment is received.
  • Delivery Time: 3-5 business days after processing.
  • Expedited Shipping: Available upon request for an additional fee.

International Shipping (Items Ordered from Overseas)

  • Estimated Delivery Time: 2-3 weeks.
  • Shipping Timeframes: Please note that these are estimates and actual delivery times may vary due to factors such as customs clearance, carrier delays, and unforeseen circumstances. We cannot guarantee specific delivery dates for international shipments.

Order Tracking & Support

  • Tracking Number: Once your order is shipped, you will receive a tracking number to monitor its progress.
  • Delayed Orders: If your order has not arrived within 6 weeks of the purchase date, please contact our customer support team. We will investigate the issue and assist you with an exchange or refund if necessary.

We appreciate your understanding and patience, especially with international shipments that may encounter unforeseen delays. We strive to provide transparent and reliable shipping information to ensure a positive shopping experience for all our customers.

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Happy Thanksgiving

$30 OFF

your next order when you make any purchase – because who says the turkey gets all the fun? 🍁 Hurry, gobble it up before it flies away! 🚀

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